advice

helpline 24 hour 07931 293 134

BREAKDOWN

If possible place vehicle as far to the near side of the road as possible and switch on hazard warning and side lights.
Remove passengers to place of safety ie: behind barrier on grass verge ect.

Place warning triangle or traffic cones if available 18 meters to rear of vehicle.
If vehicle is causing obstruction to other vehicles dial 999 ask police.
Ask for a rear guard/fend off making sure you give your exact location and direction of travel.
Call for breakdown assistance.
Call one of our listed recovery operators or your service provider.
Accident

If any injuries call 999 for ambulance then police.

Exchange name address and insurance details with other party.
Take photo's if possible without endangering yourself or other persons this could be vital at later date.
Call for breakdown accident assistance from one of our listed recovery operators or your service provider.

For Free advise call 07931 293 134

Print the following and keep in vehicle for future reference when needed.

Police or highways vehicle removal powers and costs.

If you breakdown by law you have up to 2 hours for your own breakdown recovery agent to rescue you except as follows.

Under what circumstances can the police remove my vehicles?

The police and Hyways officers have the legal power to remove vehicles in the following circumstances:- If the vehicle is illegally parked.
If the vehicle is causing an actual or potential danger or obstruction. If the vehicle is apparently abandoned. If the vehicle is believed to contain evidence relating
to an offence. If the driver of the vehicle is unable to produce on demand either a valid driving licence or a valid certificate of insurance, when requested to by a police officer AND that officer reasonably believes the documentation does not exist or is false, the vehicle may be seized and held until the legislation is
complied with. Details of this and what to do, will be served on the driver and/or owner of the vehicle.
The vehicle is being driven in a careless or inconsiderate manner and is or was causing or likely cause alarm, distress or annoyance either on the road or off the road without authority. Other conditions then have to be complied with by the Police before the vehicle can be seized.

The police have the legal power to seize a vehicle as evidence from anywhere,but in certain circumstances, may also need a court order first.
In the other three circumstances, the vehicle must be on a public highway.

< style="font-weight: bold;">Police Officers, Police Community Support Officers (PCSOs) Special Constables and Highways Agency
Traffic Officers have the same legal powers to remove vehicles.

LIST OF CHARGES,

Statutory Fees (from: 01/10/08)Charges in relation to the removal of vehicles

Under the POLICE and Hyways powers of removal act.

	1	2	3	4	5
1	*Vehicle position* *and condition*	*Vehicle equal to* *or less than 3.5* tonnes MAM *	*Vehicle exceeding 3.5 tonnes MAM but equal to or less than 7.5 tonnes MAM*	*Vehicle exceeding* *7.5 tonnes MAM but equal to or less than 18 MAM*	*Vehicle exceeding 18* *tonnes MAM*
2	Vehicle on road, upright and not substantially damaged or any two wheeled vehicle whatever its condition or position on or off road	£150	£200	£350	£350
3	Vehicle, excluding a two wheeled vehicle, on road but either not upright or substantially damaged or both	£250	£650	Unladen – £1500 Laden -£2000	Unladen – £2000 Laden - £3000
4	Vehicle, excluding a two wheeled vehicle, off road, upright and not substantially damaged	£200	£400	Unladen - £1000 Laden - £1500	Unladen - £1500 Laden - £2000
5	Vehicle, excluding a two wheeled vehicle, off road but either not upright or substantially damaged or both	£300	£850	Unladen - £3000 Laden - £4500	Unladen - £4500 Laden - £6000

Prices in relation to the storage and disposal of vehicles

Storage per day	£20	£25	£30	£35
Disposal	£75	£100	£125	£150

If you are being moved for safety reasons you have the right to be taken to the nearest place of safety and await

your own recovery agent this can be a layby carpark or service area etc: but you will have to pay removal fee to

have your vehicle released.

PRINT THIS PAGE AND KEEP IN YOUR GLOVE BOX FOR FUTURE REFERENCE

info vehicle recovery STRIVING TO MAKE BREAKDOWN AND RECOVERY
A LESS STRESSFUL EXPERIENCE FOR THE MOTORIST

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